Owen Developments (UK) Ltd hopes that all customers will be happy with the quality of product available from this Internet store. Every effort is made and no attention to detail spared to ensure goods are sourced from only the highest quality manufacturers. Owen Developments (UK) Ltd aim to satisfy all our customers, however, should the customer require a full refund or exchange this can be offered on any item returned in its' original packaging and in perfect re-saleable condition within 14 days of purchase.
Please contact GET Department at Owen Developments (UK) Ltd prior to sending any items back in order to arrange a refund or exchange number. This will ensure that when the parcel is returned, and accepted as such, we have details of the refund or exchange and can arrange a credit to your credit or debit card.
The customer is responsible for payment of shipping costs and any import duties liable on returns or exchanges. Products returned without an authorisation code or sent to Owen Developments COD will not be accepted at our warehouse and will be returned back to you. Please ensure you have enclosed full details on your query, quoting the authorisation returns code. On the return of any Goods by the customer to Owen Developments, we reserve the right to levy a handling charge of up to 20% on the price of the Goods supplied to the customer.
